CD-AI Legal

CD-AI Legal / CD-AI Terms of Service

CD-AI Terms of Service

Published November 11, 2026. Effective for existing users December 11, 2026.

Chapman Digital LLC
Published: November 11, 2026
Effective Date: November 11, 2026 for new accounts; December 11, 2026 for accounts created before November 11, 2026
Version: 1.0

These Terms of Service (“Terms”) are an agreement between you and Chapman Digital LLC, a Massachusetts limited liability company (“Chapman Digital,” “we,” “us”). They govern your use of CD-AI, our AI workspace at https://chapmandigital.ai, and every model, feature, and custom assistant on it, including Triavera AI (together, the “Service”).

1. Acceptance

You accept these Terms when you check the agreement box at signup, create or sign in to an account, or use the Service. If you do not agree, do not use the Service. If you use the Service for an organization, you confirm you are authorized to bind it, and “you” includes that organization.

IMPORTANT: SECTION 19 REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION AND WAIVES CLASS ACTIONS AND JURY TRIALS.

2. Early access

CD-AI and some of its models, including Triavera AI, are offered as early-access or beta services.

  • No guaranteed access. Joining a waitlist does not guarantee an account. We may close signups or limit the number of users at any time.
  • Expect changes. We may add, change, limit, or remove models and features at any time, with or without notice. Features may be in testing and may not work as expected.
  • No service levels. We do not promise uptime, response times, support hours, or data durability unless we agree to them in a separate signed agreement.
  • The service may end. We may end a beta, convert it to a paid service, or discontinue CD-AI or any model. We will try to give reasonable notice before we remove your account or data.

3. Eligibility and accounts

  • Age. You must be at least 18 years old. The Service is not directed to anyone under 18.
  • Account activation. New accounts are active as soon as you sign up. We may suspend or remove any account at any time, as described in Section 15.
  • Accurate information. Use your real name and a working email address, and keep them current.
  • One person per account. Accounts are personal. Do not share, sell, or transfer your login, invitation, or seat.
  • Roles and groups. Administrators assign roles, groups, and permissions that decide which models and features you can use. Do not try to get access you were not given.
  • Single sign-on. If you sign in through an outside identity provider, such as Google, Microsoft, or another OAuth or LDAP service, that provider’s terms also apply to your sign-in.
  • Security. Keep your password confidential and use multifactor authentication where offered. You are responsible for activity under your account. Tell us promptly at support@chapmandigital.com if you suspect unauthorized access.
  • API keys. If we let you create API keys, treat them like passwords. Activity using your key counts as your activity. We may revoke keys at any time.
  • Legal restrictions. You may not use the Service if U.S. law prohibits you from receiving it, including U.S. export-control and sanctions laws.

4. What CD-AI includes

CD-AI may include the features below. Your role and the settings we turn on decide which ones you can use. We may enable, disable, or change any feature at any time.

Feature What it does What you should know
Chat and model compare Chat with one model or compare several side by side Each message goes to the provider of every model you pick.
Files and knowledge collections Attach files or links, and build searchable knowledge collections We store your files, their extracted text, and search indexes. Models may read them when answering.
Web search and link reading Models search the web or read pages you paste Queries go to the search provider we configure. Web results can be wrong or unsafe.
Image generation and voice Create images, dictate messages, and hear replies read aloud Prompts and audio go to the provider that handles them.
Memory Models save facts about you for later chats You can review and delete memories in Settings.
Notes Notes with built-in chat When allowed, models can read, search, and edit your notes.
Channels Shared spaces with other users and AI models Channel members, and models invited into the channel, can read its messages.
Sharing Share chats by link and share folders with collaborators Anyone with a share link may see that chat. People without an account may be able to view it too.
Workspace Build custom models, prompts, skills, and tools Tools can run code on our servers, so only users we permit can create them.
Sub-agents and notifications Background helpers that run their own tool-driven tasks, and alerts sent to configured destinations Sub-agents make extra model calls. Notifications may send message content outside CD-AI.
Usage page Shows your own token totals and activity Administrators can see analytics for the whole platform.

5. AI models and third-party providers

CD-AI is an interface to AI models, not a single model. Most models on CD-AI are run by third-party providers, called “external AI services” in the CD-AI Privacy Policy. The model selector shows which models are available to you. We may also run models on infrastructure we control. The models offered may change at any time.

  • Your content goes to providers. When you use a model, your prompts, conversation history, attached files, retrieved knowledge, memories, and system instructions may be sent to that model’s provider so it can respond.
  • Provider terms apply. Each provider handles content under its own terms and policies, as described in the CD-AI Privacy Policy. You must also follow each provider’s usage policies.
  • Custom models. Some models on CD-AI are custom assistants we build on top of provider models, such as Triavera AI. Triavera AI sends your prompt to several provider models, then uses an AI “judge” model to compare their answers and write a final response. Because a custom model may use several providers, your content may go to each of them.
  • Model availability. A provider may refuse, filter, or change a response. Provider outages, limits, or policy changes may affect the Service.

Claude, ChatGPT, GPT, Gemini, and other model names are trademarks of their owners. Chapman Digital is not affiliated with, endorsed by, or sponsored by Anthropic, OpenAI, Google, or any other provider. We use those names only to identify the models available.

6. Acceptable use

You agree not to use the Service, or direct any model, tool, or sub-agent, to:

  1. Break any law or violate anyone’s rights, including privacy, publicity, and intellectual property rights.
  2. Create or share content that sexualizes minors, harasses or threatens people, promotes violence, or is defamatory or fraudulent.
  3. Seek help making weapons capable of mass casualties, or other content our providers prohibit.
  4. Make final decisions about people’s employment, credit, housing, insurance, education, legal, or medical matters without qualified human review.
  5. Pretend AI output was written by a human where that would mislead people, or impersonate anyone.
  6. Upload malware, or files you know contain hidden instructions meant to manipulate models or other users.
  7. Probe, scan, or bypass our security, rate limits, permissions, or safety filters, including through prompt injection or jailbreaks.
  8. Reverse engineer, scrape, or extract the Service’s system prompts, custom model configurations, or other users’ content, except where the law allows despite this restriction.
  9. Use outputs to build or train a competing AI model or service.
  10. Resell, sublicense, or provide access to others without our written permission.

Tools and agents. When you use tools or sub-agents, you also agree not to:

  • Mine cryptocurrency, run long-lived servers, or use our compute for anything unrelated to your work in CD-AI.
  • Scan, attack, or send spam or bulk traffic to any network or system.
  • Try to escape a sandbox, reach our host systems, or access other users’ environments, files, or data.
  • Store or run code that collects credentials or personal data without permission.

You are responsible for actions a model, tool, or sub-agent takes at your request, including messages or notifications it sends.

We may review, filter, rate-limit, or block content, tools, and accounts to enforce these rules, protect users, or comply with the law.

7. Workspace creations and sharing

Things you build. If we give you permission, you may create custom models, prompts, skills, tools, and knowledge collections (“Workspace Items”).

  • You are responsible for your Workspace Items and for anyone you share them with.
  • Tools and functions can run code on our servers. Only create or import them if we have allowed it, and only from sources you trust and have reviewed.
  • We may review, disable, or remove any Workspace Item that creates security, legal, or cost risk, or that breaks these Terms.

Sharing chats and folders. When you share a chat link or a folder, the people you share with can see what you shared, including any attached files. Open sharing is enabled, so a shared chat link may let anyone view that chat without signing in. Before sharing, make sure the content contains nothing confidential. You can delete a shared link to stop new access, but people may already have copied what they saw.

Channels and collaboration. Messages in a channel are visible to its members and to any model added to that channel. Models in channels may search and summarize channel content. Treat channels like a group workspace, not a private chat.

Other users’ content. Content from other users is their responsibility, not ours. Report content that breaks these Terms to support@chapmandigital.com.

8. Your content, outputs, and memory

  • Your inputs. You keep ownership of the prompts, files, notes, and other material you submit (“Inputs”). You confirm you have the rights and any needed permissions to submit them.
  • Outputs. As between you and Chapman Digital LLC, you own the responses, code, images, and other results generated for you (“Outputs”), to the extent the law allows. Other users may receive similar or identical Outputs, and you gain no rights in those.
  • License to us. You give Chapman Digital LLC a non-exclusive, worldwide, royalty-free license to host, copy, index, process, and transmit your Inputs and Outputs. We use this license to provide, secure, maintain, support, and improve the Service, to train and evaluate AI models as described below, and to comply with the law. This includes sending content to the providers described in Section 5.
  • Memory. When memory is on, models may save facts from your chats and use them later. You control your memories in Settings and can delete them at any time.
  • Model training. Chapman Digital LLC may use your Inputs, Outputs, ratings, and Feedback to train, fine-tune, and evaluate AI models, including custom models such as Triavera AI. Some processing routes also let external AI services use submitted content to train their models, as the CD-AI Privacy Policy explains. This applies to content submitted on or after December 11, 2026. CD-AI does not currently offer an opt-out from model training, so do not submit content you do not want used this way.
  • Responsibility. You are responsible for your Inputs and for how you use Outputs, including checking that your use does not infringe anyone’s rights.

9. Ratings and feedback

CD-AI may let you rate responses or compare models. If you send ratings, suggestions, bug reports, or ideas (“Feedback”), we may use them for any purpose, including choosing and tuning models, without paying you. Feedback does not include your Inputs or Outputs.

10. Our property

Chapman Digital LLC or its licensors own the Service, the CD-AI and Triavera AI names and logos, our custom models and configurations, and our software, designs, and documentation. These Terms give you only a limited, revocable, non-transferable right to use the Service. We reserve all other rights.

11. AI output and automated actions

AI models can be wrong, including Triavera AI, even though it compares several models. Outputs may be inaccurate, incomplete, outdated, biased, or offensive, and may sound confident when they are wrong.

  • Verify before relying. Check important Outputs, including code, citations, and web search results, before you use or act on them.
  • Not professional advice. Outputs are not legal, medical, financial, tax, security, or other professional advice. Consult a qualified professional for decisions in those areas.
  • Review automated actions. Tools and sub-agents can call outside services, change your content, and send notifications. Review what they will do before you rely on them, and keep backups of anything important.
  • No emergencies. Do not use the Service in an emergency. Contact local emergency services instead.
  • Views are not ours. Outputs do not represent the views of Chapman Digital LLC or any provider.

12. Privacy, administrator access, and sensitive information

The CD-AI Privacy Policy explains how we collect, use, store, and share your information. It is part of these Terms.

  • Administrator access. Chapman Digital LLC administrators can access accounts, chats, files, notes, memories, and usage data when needed to run, secure, or support the Service, investigate misuse, or comply with the law.
  • Provider handling. Third-party providers may keep or use submitted content under their own terms, which on some processing routes may include model training.
  • Do not submit passwords, payment card or bank details, government ID numbers, health records, or other highly sensitive or regulated data. Do not submit confidential information you are not authorized to share.
  • Export and deletion. Where available, you can export or delete your chats and files from Settings. Deleted content may remain in backups and with providers for a period, as the Privacy Policy explains.

13. Fees and usage limits

CD-AI is currently free during early access. We will not charge you without first telling you the price and getting your agreement. If CD-AI or a model becomes paid, separate pricing terms will apply, and you can choose whether to continue.

We may set and change usage limits at any time. These include message caps, token or file-size limits, rate limits, storage quotas, and sub-agent limits.

14. Third-party services

The Service depends on AI providers, search providers, identity providers, hosting, and other services we do not control. We are not responsible for their availability, content, or practices. Links and web results may lead to third-party sites, which have their own terms. If a provider changes its terms, pricing, or access, we may change or remove the affected features.

15. Suspension and termination

  • By you. You may stop using the Service and ask us to delete your account at any time by emailing support@chapmandigital.com or using in-app controls where available.
  • By us. We may suspend or end your access, or disable any feature for you, at any time, with or without notice. Reasons include breaking these Terms, creating security, legal, or cost risk, inactivity, or the end of early access.
  • After termination. Your right to use the Service ends, and shared links you created may stop working. We handle your data as described in the CD-AI Privacy Policy. Export anything you want to keep before your access ends.
  • What survives. Sections 7 through 10, 12, and 16 through 20 continue after termination.

16. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, CHAPMAN DIGITAL LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. THIS INCLUDES WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE, ANY MODEL, OR ANY OUTPUT WILL BE ACCURATE, ERROR-FREE, SECURE, UNINTERRUPTED, OR PRESERVED.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • CHAPMAN DIGITAL LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. IT WILL ALSO NOT BE LIABLE FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF WARNED THEY WERE POSSIBLE. THIS INCLUDES LOSSES CAUSED BY TOOLS, SUB-AGENTS, OR NOTIFICATIONS.
  • CHAPMAN DIGITAL LLC’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.

Some jurisdictions do not allow certain disclaimers or limits, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

18. Indemnity

You will defend, indemnify, and hold harmless Chapman Digital LLC and its owners, contractors, and agents from third-party claims, losses, and costs, including reasonable attorneys’ fees. This applies to claims arising from your Inputs, your Workspace Items, content you share, your use of Outputs, or your breach of these Terms or the law.

19. Arbitration, class-action waiver, and governing law

Please read this section carefully. It affects how disputes are resolved.

Governing law. The Federal Arbitration Act governs this section. Otherwise, the laws of the Commonwealth of Massachusetts govern these Terms, without regard to conflict-of-law rules.

Informal resolution first. Before starting arbitration, the party with a claim must send a written notice describing it. Send yours to legal@chapmandigital.com. Both sides will try to resolve the claim informally for 60 days.

Binding arbitration. If the claim is not resolved, you and Chapman Digital LLC agree to resolve any dispute relating to the Service or these Terms by final, binding, individual arbitration. The American Arbitration Association (AAA) will administer it under its Consumer Arbitration Rules, and we will pay the fees those rules assign to businesses. The arbitration will take place in Massachusetts or, at your choice, by video or written submissions. The arbitrator may award the same individual relief a court could.

Exceptions. Either party may bring an individual claim in small claims court. Either party may ask a court to stop infringement or misuse of intellectual property or of the Service.

Class-action and jury waiver. You and Chapman Digital LLC may bring claims only individually, not as a plaintiff or class member in any class, collective, or representative action. Both parties waive the right to a jury trial.

30-day opt-out. You may opt out of this arbitration agreement by emailing legal@chapmandigital.com within 30 days after you first accept these Terms. Include your name, your account email, and a clear statement that you opt out. Opting out does not affect any other part of these Terms.

If this section is unenforceable. If the class-action waiver is found unenforceable for a claim, that claim will go to court instead of arbitration. Any dispute heard in court will be resolved only in the state or federal courts located in Massachusetts, and both parties consent to their jurisdiction.

20. Changes and general terms

  • Changes. We may update these Terms. For material changes, we will notify you by email or in the Service at least 7 days before they take effect, unless the change is legally required sooner. Continuing to use the Service after that means you accept the new Terms.
  • Entire agreement. These Terms and the CD-AI Privacy Policy are the entire agreement between you and Chapman Digital LLC about the Service, unless we sign a separate written agreement with you.
  • Severability and waiver. If a court finds part of these Terms unenforceable, the rest stays in effect. Not enforcing a term is not a waiver.
  • Assignment. You may not transfer these Terms. We may transfer them in a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events outside our reasonable control, including outages at AI, search, or hosting providers.

21. Contact

Chapman Digital LLC
500 Grossman Dr # 1198
Braintree, MA 02184, USA

Application: https://chapmandigital.ai
Support: support@chapmandigital.com
Legal notices: legal@chapmandigital.com
Privacy requests: privacy@chapmandigital.com
Phone: +1 781-412-5683